Why You Need a Separate Analytics Channel for AI Search Traffic

Why AI Search Deserves Its Spot in Your Analytics

Search behavior has taken a sharp turn in the past year. A Gartner report predicts that by 2026, 80% of people will use generative AI for everyday tasks, including search. Platforms like ChatGPT, Perplexity, Claude, and Google’s AI Overviews are already leading this shift—moving beyond quick answers to fundamentally changing how search results are delivered, how people engage with content, and how brands appear in discovery.

And here's the kicker: if you're still lumping traffic from these platforms into your default Organic or Referral channels in GA4, you're missing out on a goldmine of insight.

Let's dig into why emerging search platforms deserve their seat at the analytics table—and how to optimize for this growing space using powerful keyword clusters, such as natural language queries, search intent optimization, and Answer Engine Optimization (AEO).

This isn't Traditional Search Anymore

Think about it. These platforms don't behave like Google did five years ago. They answer instead of referring. They summarize, synthesize, and provide users with what they need directly in the interface—often without requiring them to click a link. However, when they do send traffic, the behavior is different: more engaged and more intentional.

According to Adobe Analytics, search engine referrals from these sources to retail sites in late 2024 jumped 1,300%. Not only that, but users from these sources:

  • Spent 8% more time on-site

  • Visited 12% more pages

  • Had a 23% lower bounce rate

And it's not just retail. B2B software firms saw search-driven traffic from these sources, accounting for up to 18% of new lead form completions in Q1 2025, according to HubSpot data. In SaaS and education, users often rely on newer search tools for initial product research, meaning those early visits are extremely high-intent. These are users engaging in natural language search queries, typically in conversation-style formats.

Your Default Channels Are Blurring the Picture

By default, GA4 categorizes most traffic from these new search platforms as either Referral or Organic. A click from one of these newer search tools isn't the same as a click from Google. It deserves its own analysis and strategy.

Take Perplexity, for example. Users often click through the "Sources" listed alongside answers. These clicks are trackable but can be easily missed. One ecommerce brand noticed that their top traffic spike in March 2025 came from Perplexity—yet it was being tracked as a generic referral. Once segmented, they discovered a 17% higher AOV and 3x higher email signup rate from those users.

Just as we created dedicated channels for Paid Social or Display, these tools are becoming major discovery engines that need to be tracked separately.

The Business Case: Why It Matters

  1. Visibility: You can't optimize what you can't see. Right now, your traffic from new search platforms might be hiding in plain sight.

  2. Content Insights: These tools tend to surface different content than traditional Search. They favor structured answers, authority, and helpfulness. Knowing which pieces are being cited or clicked helps you double down on what works.

  3. Strategy Alignment: Marketing budgets follow results. If you're not tracking this type of search traffic, you can't justify the content investments that support it.

  4. Audience Segmentation: Users from these platforms often show higher intent, better engagement, and more decisive behavior. They're in research or solution-mode—which makes them valuable.

This is especially relevant when targeting search optimization tools, discovering strategies for improved discoverability, or experimenting with keyword clustering in your content planning.

Real-World Adaptation: What Brands Are Doing

Forward-thinking brands are already making moves. They're:

  • Optimizing for Answer Engine Optimization (AEO)

  • Using tools like Diffbot and SerpAPI to track brand mentions in responses from new platforms

  • Structuring content so it can be summarized and cited more effectively (think schema markup, structured FAQs, llms.txt files)

  • Deploying optimized content hubs built around long-tail search prompts and Q&A formats

Example: Shopify developed a dedicated content experience designed to summarize product features for emerging search engines. Within 60 days, they saw a 22% increase in trial signups from these sources.

How to Track Emerging Search Traffic in GA4

 Here's a simple path to get started:

  1. Create a custom channel group in GA4

  2. Define rules to flag traffic from tools like Perplexity, Claude, or Bing Copilot (using utm_source or referral domain)

  3. Visualize performance: Look at behavior, conversion, time on site, and attribution impact

Include domains like:

  • perplexity.ai

  • chat.openai.com

  • bard.google.com

  • copilot.microsoft.com

Bonus: Pair this with tools like Looker Studio or Supermetrics for dashboards that highlight emerging search performance separately.

Key Metrics to Watch 

  • Mentions and Citations: Use tools like AlsoAsked, SerpAPI, or Diffbot to monitor how often your brand, content, or URLs appear in source citations from emerging search engines. Track whether you're listed as a preferred resource across multiple tools.

  • On-site Engagement from Sourced Users: Measure time on site, scroll depth, session duration, and internal click behavior for traffic from these sources. This cohort often displays stronger curiosity and goal-oriented behavior, being more likely to engage with in-depth content, such as whitepapers, FAQs, or demos.

  • Conversions Influenced by Discovery Paths: Map how sourced traffic contributes to conversions, both directly and in assisted paths. These users may initiate their journey via one of these platforms and convert through retargeting or email. Attribution modeling is key.

  • Content Pieces Frequently Cited: Identify which pages, blogs, or assets are being pulled into AI or overview snippets. This helps you refine your content calendar around formats that perform well (e.g., how-tos, product comparisons, expert Q&A).

  • Retention and Lifetime Value of Discovery-First Users: Segment these users in your CRM or analytics tool to see how they behave over time. Do they convert faster? Do they stick around longer? Understanding their LTV can validate your strategy and justify continued investment.

 

Final Thought: Don't Let This Become a Blind Spot

As discovery continues to evolve, the brands that win will be those who adapt early. Tracking new search platforms separately gives you clarity. It gives you control. And most of all, it helps you show the real value of your content in an ecosystem that's changing fast.

If you're not treating this traffic as its channel yet, now's the time to start. Because this isn't just part of the future of Search—it's already here, reshaping how audiences find, evaluate, and act on information.

👉 Does your Brand need help?

Bernie Fussenegger - B2the7

Senior Director, Consumer Media Group at Confluent Health – Growth marketing focus on brand awareness, interest and new patient acquisition to our 44+ partner brands and 700+ locations across the US.

Chief Cheese – Strategy & Engagement at B2The7 – Helping brands Reach, Retain & Regain customers with Omni-Channel data-driven strategies and tactics that focus on increasing sales, transactions, comps and customer engagement.

B2The7 Photography – Sharing experiences with photography: nature, landscapes, sunsets, flowers, animals and more

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